1. About Taraju Nepal

Taraju Nepal is a multi-vendor online marketplace that connects buyers with independent sellers and vendors. We facilitate product listings, transactions, and communication between users but do not manufacture or own most products sold on the platform.

2. User Accounts

To access certain features, you may be required to create an account.

You agree to:

1. Provide accurate and complete information.
2. Keep your login credentials secure.
3. Be responsible for all activities under your account.
4. Notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Vendor Accounts

Vendors are responsible for:

1. Providing accurate product information.
2. Maintaining inventory accuracy.
3. Complying with all applicable laws and regulations.
4. Delivering products within the promised timeframe.
5. Handling customer inquiries professionally.

Taraju Nepal reserves the right to remove listings, suspend vendors, or terminate vendor accounts for policy violations.

4. Orders and Payments

When you place an order:

1. You agree to provide accurate billing and delivery information.
2. All prices are listed in Nepalese Rupees (NPR) unless stated otherwise.
3. Orders are subject to acceptance and availability.
4. We reserve the right to cancel orders due to pricing errors, fraud concerns, or stock unavailability.

Payments may be processed through third-party payment providers. We are not responsible for errors caused by external payment services.

5. Shipping and Delivery

Delivery times are estimates and may vary based on location, courier services, weather conditions, or other factors.

Taraju Nepal and its vendors will make reasonable efforts to ensure timely delivery but cannot guarantee delivery dates.

6. Returns and Refunds

Returns and refunds are subject to our Return Policy.

Products may be eligible for return if:

1. They are damaged upon arrival.
2. The wrong item was delivered.
3. The product significantly differs from its description.

Refund requests may be rejected for products damaged through misuse or after the return period has expired.

7. Product Information

Vendors are responsible for product descriptions, pricing, specifications, and images.

While we strive for accuracy, Taraju Nepal does not guarantee that all product information is complete, accurate, or error-free.

8. Prohibited Activities

Users must not:

1. Use the platform for unlawful purposes.
2. Post false, misleading, or fraudulent content.
3. Attempt to gain unauthorized access to the platform.
4. Interfere with platform security or operations.
5. Sell prohibited, counterfeit, or illegal products.

Violation of these rules may result in account suspension or legal action.

9. Intellectual Property

All content on Taraju Nepal, including logos, designs, graphics, text, and software, is the property of Taraju Nepal or its licensors and is protected by applicable intellectual property laws.

Users may not copy, reproduce, distribute, or use platform content without written permission.

10. Limitation of Liability

Taraju Nepal acts as a marketplace connecting buyers and sellers.

To the maximum extent permitted by law:

1. We are not responsible for vendor conduct.
2. We do not guarantee uninterrupted platform availability.
3. We are not liable for indirect, incidental, or consequential damages arising from platform use.

Our total liability shall not exceed the amount paid for the relevant order.

11. Privacy

Your use of the platform is also governed by our Privacy Policy.

By using Taraju Nepal, you consent to the collection and use of information as described in the Privacy Policy.

12. Account Suspension and Termination

We reserve the right to suspend, restrict, or terminate any account that:

1. Violates these Terms.
2. Engages in fraudulent activities.
3. Harms other users or the platform.

13. Changes to Terms

We may update these Terms and Conditions at any time.

Changes become effective upon publication on tarajunepal.online. Continued use of the platform after updates constitutes acceptance of the revised Terms.

14. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Nepal.

Any disputes arising from the use of the platform shall be subject to the jurisdiction of the courts of Nepal.

15. Contact Information

If you have questions regarding these Terms and Conditions, please contact us:

Taraju Nepal

Website: tarajunepal.online

Email: tarajunepal@gmail.com